Deja vu all over again? Ulster Bank says payment fiasco has entered final week
Ulster Bank has pledged that this week will be the last of any significant problems to its payment systems. Well, one of these weeks they’ll be right.
Fifty-one Ulster Bank branches will open until 7pm this week in a bid to get through the backlog of payments, which first reared its head after a botched software update at parent company RBS on June 19.
The bank has attracted widespread criticism for its handling of the crisis, in the early stages at least.
In what should be positive news for thousands of affected customers, its latest statement insists:
“We expect that this week will be the final week of any significant delays for our customers. There will be gradual, but significant and noticeable, improvements throughout the week.”
It went on to say that the vast majority of accounts should be back to normal by Monday.
Better late than never, wha’?