AIB to close 15 branches in Ireland before Christmas 2 months ago

AIB to close 15 branches in Ireland before Christmas

The bank's O'Connell Street branch in Dublin will close under the changes.

AIB has announced it will close 15 of its branches throughout Ireland by December of this year.

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The bank cited customers' increasing preference for digital banking and a declining number of branch visits as the main reason for the shift.

The changes will see the operations of the closing AIB branches merge with other nearby branches run by the bank.

"Following the unrelenting shift in customer preference for digital banking over the last number of years, AIB is announcing the amalgamation of 15 branches in locations across the country by December this year.

"The vast majority of the branch amalgamations are in urban/suburban locations, mostly in Dublin and Cork.  With one exception, the average distance to a receiving branch is 2.2km," a statement from AIB said.

"AIB remains committed to its branch network, will maintain a strong presence in the communities it serves, and with 170 remaining branches will continue to have the largest branch network in the country."

For a list of the 15 branches to close and where customers' accounts will move to, see below.

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Image via AIB

According to the bank, customers now interact with its digital app more than 1.54 million times a day, compared with 35,000 daily branch visits, a fall from 50,000 in 2019.

It also noted that the continued shift from branch usage to digital banking has been accelerated dramatically due to the Covid-19 pandemic.

The bank has said it will contact its customers with details of the changes to ensure a smooth transition.

"Customers do not need to take any action," the bank stated.

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AIB Managing Director Retail Banking, Jim O’Keeffe added: “We will do everything we can to guide our customers through the transition as we take another step towards ensuring a sustainable future for AIB’s branch network.’’

For more details about the changes, visit AIB's website.