Bank of Ireland warns customers of 'vishing' scam currently doing the rounds
The bank has warned customers never to disclose any private information about their account to others.
Bank of Ireland has issued a warning to its customers about a fraudulent caller who has been contacting the bank's customers offering bogus advice.
According to Bank of Ireland, the scam revolves around a so-called "fraudster" who has been making calls and sending emails, all the while claiming to be an employee.
The bank has taken to Twitter thrice this week to warn customers of the ongoing scam, warning customers never to disclose any personal details to anyone.
We’re aware that a fraudster is making calls & sending e-mails claiming to be from BOI. Please be very careful of any ‘offers’ you may be asked to take up. To check if it’s a genuine call just send us a DM. Never disclose any serial numbers or log in details to your accounts.
— Bank of Ireland (@bankofireland) April 13, 2018
"Never disclose any serial numbers or log in details to your accounts," they added in their statement, posted on their official Twitter account.
JOE contacted a Bank of Ireland spokesperson who said the type of fraud is referred to as 'vishing' or 'voice phishing'.
"We are aware that a fraudster has phoned customers in the past few days pretending to be from Bank of Ireland. This type of fraud is referred to as “vishing”, or voice phishing, where people can be manipulated into providing bank details over the phone.
"Vishing doesn’t indicate a data breach or account compromise – in the vast majority of cases fraudsters are simply cold calling and hoping that the victim has an account with a particular company. Business customers can often be targeted as their contact details are in the public domain.
"We would remind customers that we will never phone and ask them to share passwords or confidential information. If customers have any concerns please call 01 4885466 or email firstname.lastname@example.org."