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16th August 2023
09:39am BST
"We are aware that the technical issue meant some customers were able to withdraw or transfer funds above their normal limits.
"These transfers and withdrawals will be applied to customers accounts today. We urge any customer who may find themselves in financial difficulty due to overdrawing on their account to contact us.
“We sincerely apologise for the disruption this outage caused – we know we fell far below the standards our customers expect from us.”
Reportedly the online glitch allowed people who have no money in their account to transfer up to €500 into a Revolut account.
While Bank of Ireland insisted the daily withdrawal limit is €500, customer's reported that they were able to withdraw at least twice into their Revolut accounts. They were also able to withdraw money directly with their Revolut cards.
Bank of Ireland has also warned that anyone trying to exploit the glitch in order to get free money will be debited the amount from their accounts, which could leave many with high-cost unauthorised overdrafts.Explore more on these topics:
