Full transcript of 911 call released after Liam Payne’s death

Zoe Hodges

The transcript of the call was leaked to local media

Details have emerged of the emergency calls a Buenos Aires hotel manager made requesting ‘urgent’ assistance before death of Liam Payne.

Overnight, emergency services confirmed they had been called to the hotel after they were ‘informed of an aggressive man who may have been under the effects of drugs and alcohol’.

Emergency services arrived on scene to find that Payne had suffered a 40-foot fall from his balcony at the hotel where the former One Direction star was staying.

The head of the Buenos Aires’ SAME emergency medical service, Alberto Crescenti told local television that Payne had suffered ‘very serious injuries incompatible with life as a result of his fall’ and there was ‘no possibility of resuscitation’.

Now, Sky News have obtained the full transcript of a 911 call made shortly before Payne’s death.

The 911 call goes as follows:

911 operator: “What is happening sir?”
Hotel manager: “We have a guest drunk with drugs and alcohol. When he is conscious, he is breaking everything in the room.”
911 operator: “You said alcohol and drugs…”
Hotel manager: “This is correct.”
911 operator: “You said Costa Rica intersecting where?”
Hotel manager: “Costa Rica 6032.”
911 operator: “Repeat.”
Hotel manager: “Costa Rica 6032.”
911 operator: “What is the hotel called?”
Hotel manager: “Caza Azul Palermo. We need to send someone with urgency because I don’t know if the guest’s life is in danger because he is in a room with balcony, and we are afraid he could do something that threatens life.”
911 operator: “How long has he been there? Is it a long stay hotel?”
Hotel manager: “(The guest) has been for the past three days.”
911 operator: “You don’t any other information because you can’t get in. Right?”
Hotel manager: “No.”
911 operator: “We are also notifying SAME (Medical Emergency Attention Service).”
Hotel manager: “We are asking to send someone with urgency because…”
911 operator: “We are doing that. Any other data to give me. Who are you?”
Hotel manager: “I’m the desk manager.”
911 operator: “Person in charge of the place.”
Hotel manager – “Yes.”
911 operator: “It has been notified. What is your name, sir?”
Hotel manager: “Esteban.”
911 operator: “Thanks for calling. Be online.”
Hotel manager: “Are you sending police too.”
911 operator: “Police from the delegation… Let me confirm.”
Hotel manager: “No, no, only SAME, only SAME (Medical Emergency Attention Service).”
911 operator: “Don’t worry because they have already been notified.”
Hotel manager: “Because as you said he is under the influence of alcohol and drugs, SAME personnel can’t enter alone.”
911 operator: “You can ask that to the police, but if SAME needs them, they will notify you.”
Hotel manager: “Good, OK, perfect.”
911 operator: “Have a good day.”
Hotel manager: “Thanks, you too.”

Since news of his death broke, tributes have come flooding in from those he worked with.

Fellow X Factor stars Jedward wrote: “RIP Liam Payne. Condolences to friends and family.”

Meanwhile, US pop star Charlie Puth, who previously worked with Payne on his song Bedroom Floor, penned: “I am in shock right now.

“Liam was always so kind to me. He was one of the first major artists I got to work with. I cannot believe he is gone.”

Former X Factor host, Dermot O’Leary said: “The worst news. I remember him as a 14 year old turning up to audition on The X Factor, and blowing us away singing Sinatra. He just loved to sing.

“He was always a joy, had time for everyone, polite, grateful, and was always humble. Sending love and prayers to his family.”

Payne rose to fame as part of One Direction, who formed on the X Factor in 2010. They released hit after hit and became one of the biggest bands in the world before they went on Hiatus in 2016.

Payne went on to launch a solo career, achieving a top 5 hit with his first single ‘Strip That Down’ in 2017.

He made the top 10 again with the song ‘For You’ which he sang with Rita Ora. His only solo album, LP1, was released in 2019.