LEGO provide awesome customer service for a seven-year-old kid 7 years ago
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LEGO provide awesome customer service for a seven-year-old kid

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One poor kid lost a LEGO figure and wrote to the toy manufacturer for help. He got a fantastic reply, LEGO get superb PR.

This Dad (@simonapps) posted the exchange between his son and LEGO over a lost toy on Twitter last night and as you will understand when you read it, it has gone viral.

Firstly here is Luka's mail to LEGO:

We've all lost toys as kids so we can only imagine how happy the seven-year-old was with the reply.

Nice job LEGO, nice job.

The exchange is a bit small below so we have posted it in full above.

 

 

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