They’re “working hard” to fix the issue…
Ulster Bank have said that they’re working to fix an issue which has left some of their customers without their wages.
An issue at the bank on Friday led to some delays in payments.
In a statement the bank said:
We are aware there are delays with some payments sent from Ulster Bank not being processed as expected. We’re working hard to fix this, but payments cannot be fully processed over the weekend. We apologise for any inconvenience caused and we are grateful for your patience.
A member of their social media team while addressing disgruntled customers also said:
“Rest assured it is not something sinister, our investigating team are working on a fix and to find the cause of the delays, once we have further info we’ll let you know.”
The bank confirmed that once there is a time-line for the issue to be fixed, then customers will be informed.
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