Yesterday's Bank of Ireland glitch exploited
Bank of Ireland suffered a technical problem yesterday, affecting their online and telephone services and computer operating systems.
Following a BOI glitch, over one million people lost access to internet banking and ATM services, while some withdrew more money than they had in their accounts.
â€œWhen our systems go offline as they did, we can't see people's balances and they can't see their balance so we take a decision to make a certain amount of cash available to customers,â€ Bank of Ireand spokeswoman Mary Brennan confirmed.
â€œSo some customers were able to obtain money from the ATM that they did not have in their account. We took a decision to allow some flexibility to our customers . It has been exploited by a minority of people."
Any money taken in excess of accounts will have to be paid back, Bank of Ireland have confirmed.