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18 awful things about working in customer service

Published 18:47 22 Nov 2016 GMT

Rich Cooper
18 awful things about working in customer service

Homelife

Long story short, people are awful.

1. When people argue themselves to death over the smallest amount of money

Cwryjf7XUAQMEDt Photo: @MichaelBurke89

2. When customers demand to speak to the manager, even though you know they’ll say exactly what you said

ezgif.com-5beaf0dcd7 Image: Giphy Studios Originals

3. Of course there’s always the time your manager sides with the customer and makes you look like a total dick

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4. When you have to pretend really, really hard that you give even the slightest of fucks

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5. When the nightmare regular walks through the door and your heart immediately sinks

https://twitter.com/ashleyfarol/status/795808669061419008

6. When you're being blamed for something that is 100% outside of your control

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7. When customers insist that you stock an item that has never been in stock in the history of the company

https://twitter.com/myretailproblem/status/613669488773476353

8. When you're stuck on the phone with a problem customer and your lunch break starts in five minutes

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9. When a customer gives the vaguest, least-helpful description of something and gets angry when you don't know what they mean

giphy

10. When you just finished arranging the display and some dickhead immediately ruins it

CtukTUjXYAAVyTe Photo: @_seashelbs

11. When you explain something very clearly, in plain English, for the 100th time, and they still don't understand

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12. Christmas. Christmas is generally just a bad time in customer service

https://twitter.com/CeeeManuel/status/545652713216675840

13. When you bend your back, bust your ass and bend over backwards for a customer and you don't even get a thank you

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14. When you finally get some time to start on the 100+ other things you have to do and you hear, "Excuse me..."

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15. When a customer uses your name in a way-too-familiar way over and over

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16. When you remember that 'the customer is always right' is a thing that people actually believe

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17. When a customer arrives one minute before closing and spends the next 30 minutes making you late

https://twitter.com/Yes_Dee_Yes/status/795038533509582848

18. When you're treated like subhuman scum for next to no money over ridiculously long days

Cu597hVWAAAEVuX Photo: @MaffyewJay

It's a living!

Main image via @sirdippingsauce

This article originally appeared on JOE.co.uk

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18 awful things about working in customer service