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Life

11th Nov 2016

The real John Lewis on Twitter has the patience of a saint

Tony Cuddihy

Every year he has to put up with the same thing.

This is the story of two Twitter accounts.

On the one hand, you have @johnlewisretail – cynically tugging at your heartstrings and emptying the contents of your wallet every time Christmas (or early November) rolls around.

On the other hand, you have this man, @JohnLewis, who could be our new favourite person given the panache and the patience with which he deals with a sea of customer queries.

Everyone should follow him, and not because you want a trampoline for the season that’s not quite in it yet.

He’s both festive and brilliant, he says so himself. 

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john lewis