Aer Lingus adding additional services for customers affected by weekend cancellations
A vast majority of flights to European and UK destinations were cancelled on Saturday (10 September).
Aer Lingus has confirmed there will be more services available tomorrow following major flight cancellations over the weekend.
The travel provider apologised for the disruption in a statement on its website on Monday (12 September).
Aer Lingus said that they outage was caused by a "break in connectivity in services from a UK network provider."
"All of our systems were restored on Saturday evening enabling Aer Lingus to operate the vast majority of services on Sunday and we expect to operate our full schedule today [Monday]," Aer Lingus wrote.
"Customers impacted by Saturday’s disruption are being contacted and where possible rebooked onto the next available Aer Lingus flight.
"We have also added additional capacity and services on a number of our European routes today and tomorrow to accommodate customers impacted by the disruption.
"Customers who wish to apply for a refund or change their travel plans, can do so free of charge through aerlingus.com, our social media channels or via our call centres."
Aer Lingus said that while numbers of call centre agents has increased, wait times could still be longer than usual due to the "level of disruption".
"Hotel accommodation has been offered to our customers at most airports," Aer Lingus said.
"Customers who secured their own accommodation will be reimbursed accordingly.
"Once again Aer Lingus sincerely apologises for the severe disruption caused and we are doing all we can to re-accommodate disrupted customers as efficiently as possible."
All Aer Lingus flights from Dublin Airport to European and UK destinations were cancelled on Saturday (10 September), with the exception of a number of flights to Spain and Portugal.
The delays led to major queues at the airport, with check-in and boarding affected for all Aer Lingus passengers.
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