Bank of Ireland apologises after customers experience ATM and debit card difficulties 3 years ago

Bank of Ireland apologises after customers experience ATM and debit card difficulties

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Bank of Ireland issued an apology to customers on Thursday afternoon after numerous customers reported experiencing difficulties with debit cards for ATM and point of sale transactions.

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A number of customers contacted the bank on Twitter to report that their cards had been declined when trying to use them online and for point of sale transactions and that they were unable to withdraw cash from ATM machines.

Others, including Nessa Childers MEP, reported being unable to use their debit cards abroad.

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Bank of Ireland released a statement on Thursday to say that they are aware of "intermittent issues" for some customers, that they are investigating the issue and will provide an update as soon as possible. They also informed customers that credit cards should still be working.

Updates on the situation will be provided by the Bank of Ireland Twitter account.

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