Dublin Airport opens purpose-built sensory room for passengers 1 week ago

Dublin Airport opens purpose-built sensory room for passengers

The room will assist passengers with autism, dementia, cognitive impairment or other special needs.

Dublin Airport has officially unveiled a brand new sensory room specifically designed for passengers with autism, dementia, cognitive impairment or other special needs.

The room is located in Terminal 2 after the security screening checkpoint before the 400 boarding gates. It can also be accessed via Terminal 1.

Depending on passenger requirements, users will have the option to transform the room from a calming and relaxing environment to a stimulating experience full of light, colour and sound.

The state-of-the-art sensory room includes features like relaxing music, mood lighting, bean bags, comfortable seating, digital display panels, tactile panels, textured flooring and a game to improve memory and motor skills.

Access is free for passengers departing from the airport, with 60-minute sessions available by emailing prm@ocsireland.com.

"We are confident that the introduction of the Sensory Room will make it even easier and less stressful for passengers in need of some assistance on their journey through the airport," said Dublin Airport Customer Experience Manager Liz Kavanagh.

“We are committed to providing the best possible experience for passengers with autism and our new Sensory Room was designed to provide a calm space for passengers who might feel overwhelmed in busy and unfamiliar airport surroundings,” she added.

A video walkthrough of the room can be viewed below.