Issue with Visa cards payment providers affecting transactions across Ireland
The Visa payment system has intermittently crashed.
An intermittent issue with Visa credit cards has been affecting Irish users across the country when attempting to pay for items or withdrawing money from ATMs.
The Europe-wide issue has been affecting Irish users across the country as users go to pay for something at point of sales, only for their card to be declined.
The fault is affecting all merchants nationwide.
A statement from Visa suggested that it didn't yet know the cause of the outage.
"This incident is preventing some Visa transactions in Europe from being processed.
"We are investigating the cause and working as quickly as possible to resolve the situation.”
JOE got in contact with Bank of Ireland, in which a spokesperson assured that Bank of Ireland visa debit cards are working at Bank of Ireland ATMs at time of writing, but not at point of sales i.e. card readers.
We are aware some customers are experiencing Visa debit card issues. This is impacting multiple banks across Europe. We will update when we know more. Cash withdrawals can be made at any BOI ATM.
— Bank of Ireland (@talktoBOI) June 1, 2018
Stephen O'Shea, Head of Media Relations for AIB, also confirmed to JOE that while it is not a localised issue, it is affecting Irish customers.
"It is a Visa credit and debit card issue that is affecting us intermittently."
We are aware of intermittent issues with AIB cards today. We are working to resolve the matter and apologise for any inconvenience caused. pic.twitter.com/Zk6IZ7Dqnb
— AIB (@AIBIreland) June 1, 2018
According to AIB, those who have attempted to withdraw cash but to no avail while using their debit card may have the funds re-credited to your account on the next business day.
If this has not happened, you can then to fill up an ATM refund form with your branch.
There is currently no estimated time for when the issue will be solved.