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20th Jun 2016

Judge says that customers can pursue damages over under-filled coffees

Alan Loughnane

Think your latte isn’t filled enough? In America, you may have a case…

A federal judge in the USA has ruled that two Starbucks customers can pursue a lawsuit against the worldwide coffee chain for alleged undefiled lattes.

According to Reuters, U.S. District Judge Thelton Henderson in San Francisco ruled that the two customers could seek charges against Starbucks for fraud and false advertising.

Starbucks are being accused of overcharging customers by serving lattes which are 25% too small, based on a recipe that was developed in 2009 by the company to save money on milk.

The plaintiffs claim that Starbucks are using milk pitchers where the “fill to” lines are too low and hence leaves a 1/4 of an inch in free space at the top of the cup.

To be that into perspective, 1/4 of an inch is about the width of a standard-sized pencil.

Starbucks spokesman Reggie Borges has stated that the lawsuit is without merit and is prepared to defend itself against the remaining claims.

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