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11th Jul 2017

Ryanair issue warning to customers over rules regarding carry-on luggage

Flying Ryanair in the near future? Take note.

Conor Heneghan

Ryanair

Ryanair says it may have to review a policy they describe as “one of the most generous cabin bag rules in Europe”.

Ryanair has urged its customers to comply with the airline’s cabin bag rules if they want to avoid flight delays this summer.

The airline says that it has noticed that customers are bringing larger than permitted bags on board Ryanair aircraft, which can cause delays, and that they may review their policy should this practice continue.

Ryanair customers are currently allowed to bring one 10kg cabin bag and one smaller bag on board Ryanair flights.

Given the fact that Ryanair flights are 95% full this summer, the airline has reminded customers that they must comply with the following bag rules.

Cabin bags – The maximum dimensions for cabin bags are:

1 normal cabin bag (55cm x 40cm x 20cm in size and 10kg in weight)

1 small bag (handbag, laptop bag, airport shopping bag etc)

Due to overhead locker cabin space limitations, only 90 normal cabin bags (55 x 40 x 20 cms) can be carried in the cabin and any remaining normal cabin bags can be carried free of charge in the aircraft hold. Both carry-on bags must fit in the sizer at the boarding gate and any oversized cabin bags will be refused, or where available, placed in the aircraft hold for a fee of €50.

Customers who purchase Priority Boarding (from €5) are guaranteed to get their bag on board as they board the aircraft first; customers travelling on short 2-4 day breaks who wish to ensure their cabin bag doesn’t go in the hold are advised to add Priority Boarding.

Customers who are travelling on holidays for longer periods and who wish to bring larger than 10kg bags are advised to select checked-in bags and check their luggage into the hold.

Ryanair’s Kenny Jacobs said: “Customers are permitted to bring a normal cabin bag and a smaller bag on board and the allowance of a second bag has been one of our most popular “Always Getting Better” improvements. However, we’ve noticed some customers are bringing larger than permitted bags on board, which can cause delays, and our policy may be reviewed should this practice continue.

“As we enter the peak summer period with many full flights, we urge customers to ensure that they travel with less carry-on bags where possible.

“Our aircraft can only carry 90 larger carry-on bags and our gate agents will rigorously enforce our carry-on policy to avoid flight delays and ensure an enjoyable travel experience for all customers.

“Any customers who wish to carry larger baggage are advised to purchase a checked-in bag.”

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Topics:

Ryanair,Travel