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06th Nov 2018

Ryanair will charge customers additional fees if they fail to check-in before their scheduled website closure

Paul Moore

Ryanair

Take note if you’re travelling because their site will be down for 12 hours this week.

Any Ryanair customer that’s travelling with the airline on Wednesday 7 November and Thursday 8th November are being strongly urged to check-in online and print their boarding passes on/before midnight on Tuesday 6 November.

As previously reported, the airline has confirmed that its website and mobile app will be closed for 12 hours due to a systems upgrade that will take place from 17:00 on Wednesday 7th November until approximately 05:00hrs on Thursday 8th November.

During this period, customers will not be able to avail of Ryanair’s online check-in service.

Failure to check-in before the period of this closure will result in additional fees being charged.

Speaking with JOE, a spokesperson for the airline said that: “our existing boarding card reissue fee will apply, which is why we’re giving customers travelling on Wednesday and Thursday sufficient notice to check-in for their flights before the website closure, all of whom were contacted by email and SMS text message on Monday and Tuesday.

Ryanair have diligently contacted all customers that were booked to travel on Wednesday and Thursday by email and text to advise them to check-in online for their flights.

New bookings, flight changes, name changes, and the ‘review existing booking’ option will not be possible during this web closure too.

Take note if you’re travelling during these dates.

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News,Ryanair