Samsung suspend sales on Galaxy Note 7 over explosive batteries 7 years ago

Samsung suspend sales on Galaxy Note 7 over explosive batteries

Big news from the tech giant...

Samsung have announced that they're suspending sales on their new smartphone, the Galaxy Note 7, and are recalling devices which have already been sold.


The news comes after several reports of the new phone catching fire in South Korea and the US.

Samsung have said that they will offer new devices to people who have already bought the new Galaxy Note 7.

The device was due to go on sale in Ireland this month but that date has now been delayed due to the recall.

In a statement, Samsung said:


"Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.

"To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.

"For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

"We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible."