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17th Nov 2018

AIB warn of two telephone scams that could affect their customers

Rudi Kinsella

AIB scam

Make sure you don’t get caught out.

AIB have warned of two scams that could potentially pose a security threat to their customers.

Two separate scams are currently in circulation, both of which were posted about on the AIB website.

Both scams involve receiving phone calls, which relay the following information:

  • Law enforcement official; e.g. National Crime Agency/Europol/Interpol, advising you that your Broadband has been compromised, your identity has been stolen and your PC is being used for criminal purposes; e.g. drug trafficking/money laundering. They will ask you to assist them by making payments that they claim they will track to identify criminals.  The callers may advise you not to disclose this information to law enforcement/bank staff.
  • Utility Company: e.g. Telephone/Mobile phone provider, Broadband provider or Software Company, offering to “fix” PC or Broadband problems. The callers will attempt to trick you into giving them your banking or card credentials and provide codes from your Card Reader, in order to access your online banking and make fraudulent payments.

You may be asked to allow the caller to take remote control of your PC in order to “assist” you, however this could allow the fraudster to show you fraudulent screens.

Customers have been urged to contact the bank immediately if they receive either of these calls.

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