All it needed was one emoji to put this Twitter troll in its place.
In the digital media age, social media plays an increasingly important part in the way big brands go about their business.
It’s often the best way to engage and interact with customers and all the better for their public image if they can show a bit of humour while they’re at it.
Last Friday, Samsung Mobile US posted a tweet to their 5.3 million Twitter followers, asking those who had purchased the new Samsung Galaxy S8 to send on the first picture they took with their new smartphone.
https://twitter.com/SamsungMobileUS/status/855450002876968960
Twitter being Twitter, the tweet attracted some smart-alecy responses, with one user implying that the first picture taken was one of his genitals, thankfully without providing any photographic evidence.
https://twitter.com/savEdward/status/855471928970059777
That tweet in itself was retweeted over 4,500 times, but it was undeniably trumped by Samsung’s response, which required only one emoji to put the troll in his place.
https://twitter.com/SamsungMobileUS/status/855477729084440576
Well played by Samsung and they were happy to live off the compliments too…
https://twitter.com/Jemtayag/status/856115697960857600
https://twitter.com/princetarzan/status/855730242480222208
https://twitter.com/guyonacid/status/856131423161511937
https://twitter.com/Seth_Cummins35/status/855943556980244481
He's going to need some ice for that deep, deep burn.
