Any surprises here?
Dublin Airport has been named the second most stressful in Europe, coming as no surprise considering the recent queues.
In new analysis of passenger reviews and tweets by Digital PR Hub at Legacy Communications, it found that out of over 10,000 Flight Radar passenger reviews, 2,500 top tweets and hours of delayed or cancelled flight data, Dublin Airport is the second most stressful.
Dublin was beaten by London’s Heathrow Airport and in third place was Manchester Airport, who saw their managing director recently resign after weeks of chaos similar to what we have seen at Dublin Airport.
Dublin Airport also did not make it to the top 10 in passenger satisfaction reviews for WiFi, baggage check-in and security, coming in at 13th place in the analysis.
It ranked at two in negative sentiment social media analysis and number seven in the most delayed airport ranking.
Claire O’Grady of Legacy Communications said: “Our data and Digital PR team spent the last week pulling this data together to reveal that Heathrow Airport was currently Europe’s most stressful airport, followed by Dublin Airport, Manchester, Madrid, Frankfurt, and Charles de Gaulle.
“The fact that Dublin and Manchester Airport were so close to Heathrow in the rankings in spite of having significantly fewer annual passengers was a very interesting pattern within the data – especially given that the other airports listed in the top 10 also had significantly higher passenger numbers.”
Airports across Europe have seen huge delays due to staff shortages and long queues, which has been increasing as the industry bounces back from the Covid pandemic.
Other airports that made the top 10 for the most stressful experience are Adolfo Suarez Madrid-Barajas Airport in Spain, Frankfurt am Main International Airport in Germany, Charles de Gaulle Airport in France, Gatwick Airport in the UK, Amsterdam Airport Schiphol in the Netherlands, Munich Airport in Germany and Istanbul Ataturk Airport in Turkey.
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