Aer Lingus has been ranked in the top ten airlines in the world 4 years ago

Aer Lingus has been ranked in the top ten airlines in the world

‘High’ praise indeed.

Aer Lingus has been ranked as the ninth best airline in the world, according to AirHelp Score, described as the world’s definitive airline ranking.


The Irish airline found itself in esteemed company alongside the likes of Singapore Airlines, Etihad Airways and Qatar Airways on a list compiled by AirHelp, which helps passengers secure compensation for delayed, cancelled, or overbooked flights.

Three key factors determine an airline’s ranking: on-time performance, customer service efficiency and quality of service, with Aer Lingus receiving a score of just under eight out of ten and a four-star ranking out of five with all factors taken into account. You can find out more about the methodology here.

Singapore Airlines overtook Qatar Airways at the top of the list, with Qatar dropping to third and Etihad filling the gap in second place.

British Airways and Virgin Atlantic Airways both featured in the top ten, with airlines from Austria, Canada, Italy and the Netherlands also flying it, to borrow an appropriate phrase under the circumstances.

Ryanair, meanwhile, ranked in 83rd place; you can check out the rankings in full here.

AirHelp’s global airline ranking for Winter 2016/2017

  1. Singapore Airlines (Singapore)
  2. Etihad Airways (United Arab Emirates)
  3. Qatar Airways (Qatar)
  4. Austrian Airlines (Austria)
  5. Air Transat (Canada)
  6. Air Dolomiti (Italy)
  7. British Airways (United Kingdom)
  8. Virgin Atlantic Airways (United Kingdom)
  9. Aer Lingus (Ireland)
  10. TUI Fly Netherlands (Netherlands)